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丽思卡尔顿酒店特色西餐厅经理岗位职责
来源: | 作者:黄金龙 九人智库 | 发布时间 :2021-04-24 | 16759 次浏览: | 分享到:

根据员工的具体情况制定每周员工排班表。如有特殊情况则进行更改。

(10)Ensure that Staff report to work as scheduled.Document any late or absent employees.

确保员工是按照排班表在工作。记录下员工的迟到或是缺席。

(11)Coordinate breaks for staff. 

合理调节员工的休息时间。

(12)Assign work and side duties to staff in accordancewith departmental procedures. Communicate additions or changes to theassignments as they arise throughout the shift. Identify situations whichcompromise the department’s standards and delegate these tasks.

根据部门的运作程序为员工分配任务和职责。如在员工当班期间出现加班或是换班情况需及时与当事人进行沟通。

(13)Monitor the preparation of station assignments,ensuring compliance to departmental standards.

检查岗位分配的准备情况,确保与部门标准相一致。

(14)Conduct line-ups with staff and review allinformation pertinent to the day’s business.

组织员工短会并在会上重温当天所有的相关信息。



(15) Inspect grooming and attire of staff; rectify anydeficiencies.

检查员工的仪容仪表并予与更正。

(16) Inspect, plan and ensure that all materials,equipment and service carts are in complete readiness for service; rectifydeficiencies with respective personnel.

检查,计划和确保所有的设备,器皿和服务车都可用。如有任何问题需及时命相关人等进行修护。

(17) Constantly monitor staff performance in all phasesof service and job functions, ensuring that all procedures are carried out todepartmental standards; rectify any deficiencies with respective personnel.

持续检查员工各方面的行为和职责,确保所有的程序运作与部门标准相一致;如有不足之处需及时改正。

(18) Inspect table set-ups; check for cleanliness,neatness and agreement to departmental standards; rectify deficiencies withrespective personnel.

检查桌面摆台和清洁卫生以及整洁度是否和部门标准相一致。

(19)Inspect all aspects of the restaurant environmentensuring compliance with standards of cleanliness and order. Direct respectivepersonnel to rectify deficiencies.

检查餐厅的每个角落确保与部门标准相一致

(20) Ensure that the Host (ess) stand is clean, organizedand stocked with designated supplies.

确保咨客台干净整洁地被摆放在指定的地点。

(21) Review the reservation book, pre-assign designatedtables and follow up on all special requests.

查看预定本,预先准备好预定桌和所需的特殊用品。

(22) Ensure that specified amount of menus and wine andbeverage lists are available and in good condition for each meal period. Ensurethat daily specials are inserted into each menu.


黄金龙


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