本文为丽思卡尔顿酒店特色西餐厅经理的岗位指责,内容全面具体,做为RITZ CARLTON 酒店的粉丝们可以学习了解 !
Place of work 工作地点:
Terra, Kitchen, Stewarding areas, other F&B outlet ifre.
餐厅厨房,管事部,餐饮部其他部门
Job Overview 岗位指责:
Responsible for the management of all aspects ofthe Restaurants’ functions, in accordance with operation standards.Directs, implements and maintains a service and managementphilosophy which serves as a guide to respective staff.
特色西餐厅餐厅经理是对餐厅的各方面都要负责的管理者,根据酒店的标准,餐厅经理要懂得运用服务和管理哲学去指挥和领导员工。
Reports To 报告:
Hotel Manager i.e.F&B, Food &Beverage Manager.
酒店经理,餐饮部经理。
KeyRelationships 关键联系:
Internal内部:
Chefof Terra and Pastry Chef, F&B Manager, Beverage Manager, Restaurant,Kitchen, Bar and Beverage Department, Stewarding, Sales & Marketing, PublicRelations, Human Resources, Finance, Rooms Division, Purchasing, Engineering,Quality, Chef Office, Executive Office staffs, House Manager and GeneralManager.
西餐厅厨师长和饼房厨师长,餐饮部经理,酒水部经理,餐厅,厨房,酒吧和酒水部,管事,市场销售部,公关,人力资源部,财务部,客房部,采购,工程部,质检部,厨房办公室,行政办公室,酒店经理和总经理。
External外部:
Hotelguests / visitors and suppliers.
酒店客人,拜访者和拜访者。
Standard Specifications 操作标准:
Requirements are Representative of minimum levelsof knowledge, skills and/or abilities. To perform this job successfully, theincumbent will possess the abilities or aptitudes to perform each dutyproficiently.Some requirements may exclude individuals who pose a directthreat or significant risk to the health and safety of themselves, otheremployees or guests.
要求掌握最基本的相关知识,技能和能力。为了更顺利的履行工作职能,管理者要能熟练的执行每个相关的任务。任何直接对其他员工或客人以及他们自己的人身安全造成威胁和风险的人都将给予离职处分。
Skills 技巧:
Essential首要的:
(1)Ability toensure hotel’s standards, policies and procedures with restaurant staff.
确保每个餐厅的员工都认真按照丽思卡尔顿酒店的标准,政策和程序工作。
(2)Ability toprioritize and organize work assignments; delegate work.
能够很好的安排分派,合理安排工作并懂得区分事情的优先次序。
(3)Ability todirect performance of restaurant staff and follow up with corrections whereneeded.
能够指挥西餐厅员工在正确的方向下工作。
(4)Ability tomotivate restaurant staff and maintain a cohesive team.
能够鼓舞咖啡厅员工的积极性并能创造一个凝聚力强的工作环境。
(5)Ability toascertain restaurant training needs and provide such training.
黄金龙
广西酒店行业专家库 专家
广西酒店管理学会理事
美国饭店业协会CHA
注册饭店高级职业经理人
九人智库创办人
温州四季明珠酒店总经理
HOTEL THINK TANK
酒店智库
联系人:秘书处
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