（35） Take, record and confirm restaurantreservations/cancellations in accordance with departmental standards.

根据部门标准接受，记录和确认餐厅预定/取消。

（36） Access all functions of the MICROS system inaccordance to specifications. Restock journal tape and change ribbons asneeded.

根据需要将所有新信息输入电脑系统。

（37） Handle void checks in accordance with Finance Department procedures.

根据财务部标准处理删除账单。

（38） Assist employees with expediting problem payments.Ensure all cashiering procedures are processed in compliance with Finance Department standards.

协助服务员更顺利的完成有关付款的问题，确保所有的资金运作都与财务部标准相一致。

（39） Issue manual checks when the system is down and ensureaccountability of such.

在系统故障的情况下能够手写账单并确保其可用性。

（40） Ensure all closing duties for staff re completed before staff sign out.

确保在员工签退前完成了所有的工作。

（41） Conduct a weekly formal training program on the required job functionswith criteria expected and department orientation with new hires.Conduct ongoing training with existing staff.

根据员工的岗位职责为新员工作一个每周培训项目和部门培训。并对在岗员工进行持续性的培训。

（42） Provide feedback to staff on their performance.

对员工的行为做出反馈。

（43） Foster and promote a cooperative working climate,maximizing productivity and employee morale.

建立一个竞争的工作气氛，做大程度的提高员工的士气和工作效率。

（44） Respond to all pages by beeper/ phone calls promptly.

对所有的来电都要做出回应。

（45） Complete work orders for maintenance repairs.

 完成工程维修单并递交给工程部。

（46） Document pertinent information in department log book.

将相关信息记录在部门交班本上。

（47） Complete all paperwork and closing duties inaccordance with departmental standards.

根据部门标准完成所以文字工作并结束当天工作

（48） Review status of assignments and any follow-up actionswith on-coming supervisor.

检查任务准备情况。并用下一班管理人员进行交班。

（49） Successful completion of the training/certificationprocess.

顺利完成相关的培训/认证工作。

（50） Report all foodintoxication cases to the House Manager and F&B Manager as stated in therelated S.O.P. 

根据相关的服务标准流程向酒店经理和餐饮部经理薄薄所有的食物中毒事件。

（51） Analyze guest type and market share.

析客人类型和市场占有率。

（52） Conduct by yearly competitorpricing surveys.

每年调查一次竞争对手的价格水平。

SECONDARY FUNCTIONS次要职责:

（1）Complete anddirect scheduled inventories.

完成和指导库存清单。

（2）Conduct monthly departmental meetings.